Vanessa Hernandez, CNCA
Lead Concierge | VHernandez@CityScapePhoenix.com | 602-501-9959
Vanessa Hernandez came to CityScape Phoenix after working in Hotels and Resorts as a Concierge since January 2007. May 2018 will be her six-month anniversary here. She has an expansive knowledge of the Downtown Phoenix area and has maintained strong friendships here as she was the Concierge from 2013-2016 at a large nearby hotel. Vanessa has been a member of the National Concierge Association since 2013, and achieved her National Certification through them in 2014. She is currently serving on their Executive Board of Directors as the Organization’s Executive Vice President of Communications. Vanessa was also a member of the Valley of the Sun Concierge Network from 2015-2016.
WHAT IS A CORPORATE CONCIERGE?
A Corporate Concierge works in a corporate setting to tend to the corporate needs of the building/complex tenants.
In addition to basic security functions, Vanessa is here to create a warm and welcoming environment in the Office Tower and to CityScape visitors. She is also available assist you and your business with your various company events: see list below.
Vanessa has extensive experience working with large parties- most recently, arranging a holiday party for a group of 250 people, including casino game tables and transportation. She has a large network of contacts in the hospitality industry to help you with your company’s, or individual requests.
Vanessa is a member of the RED Development team. She is onsite at the Concierge Desk in the Main Lobby Monday-Friday, 7:00 am-4:00 pm. Please introduce yourself and get to know her.
WHAT ARE THE BENEFITS OF HAVING & USING A CONCIERGE?
A true, professionally trained Concierge knows how the Hospitality industry works. They have gone out and experienced the different restaurants, attractions, vendors, and tours so they know which one will best suit their client’s needs. A concierge develops strong relationships with different partners to ensure that their guests are always taken care of, and receive the VIP treatment.
CITYSCAPE CONCIERGE SERVICES ARE AVAILABLE TO OFFICE TOWER AND CITYSCAPE COMPLEX TENANTS
**Discounts may apply when available
TOURS (private or group)
-Hot Air Balloon
-Grand Canyon w/ Helicopter
-Verde Canyon Railway
-Page, AZ (Horseshoe Bend, Lake Powell)
-Sedona Jeep Tours
-ATV/UTV (Black Canyon City or Four Peaks)
-Saguaro Lake Cruises
-Flights in and around Northern Arizona including Grand Canyon, Monument Valley, Lake Powell, etc.
-Group Outings for Fun or Team Building
*Reservations may also be made for out of state restaurants.
**Our Concierge will do her best to accommodate within your time/budgetary limits.
-Lunch or Dinner Reservations
-Corporate/Company Reservations (private or open seating)
-Company/Private Holiday Parties
-Semi-Large Group Dining (10-25)
-Large Group Dining (25+)
FLORAL ARRANGEMENTS & DELIVERIES
*Use local vendors when possible
FINE ARTS TICKETS